FAQ

Where does this store ship from?

-California

What is this store's return and exchange policy?

-During these uncertain times we unfortunately are not accepting returns on anything purchased after February 14 2020.  

Do you accept orders placed outside of the US?

-Yes, we ship worldwide 

What is Print On Demand?

-Print On Demand is a fulfillment method for producing products only after the customer orders it. This always our inventory to stay low, and for us to be more hands on with every oder. 

How long will it take to receive my order?

-Fulfillment time is the time it takes to make your custom-ordered product. Our fulfillment time is calculated in business days, and it’s 2–5 business days for all production techniques. 

In 2022, over 95% of our orders are being shipped within 5 business days, and more than 75% of our orders are shipped within 3 business days or fewer.

Please note: 

• Fulfillment time doesn't include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time. 

• The fulfillment averages you see in our catalog are calculated based on our fulfillment data for each product within the time frame of 30 days.

• Our fulfillment averages don't account for the time an order might be put on hold. Fulfillment for large orders may take longer on average, but it’ll still be fulfilled within 5 business days. 

• Our fulfillment times are an estimate, but not a guarantee.

How do I pay for my order? Is it secure?

-The BigCartel checkout process uses seamless checkout with Stripe, one of the most trusted online payment solutions on the web.

What if something is wrong with my order?

-If you have a problem with an order from this store, please contact us through the Contact page

Do you guys give out free merch or sponsor?

-Most of the time we don't, but sometimes we hookup loyal fans for "liking" and "sharing" our posts on social media.